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Service Commitment

Range of our services
ŸRound-the-clock service
ŸPreventive maintenance
ŸTraining
ŸSpare parts sales
ŸUpgrades
ŸRepair and replacement
ŸProfessional services (harmonic analysis, power quality research, electrical system application, remote diagnosis, etc.)

Our commitment
Sigriner STEP is committed to the longevity of our products. We’ll provide support for the entire duration of the product’s service life to ensure you are fully satisfied.

Convenient local services
Because of our long-term service for all customers, we have a large staff of service personnel, each of whom undergo specialized training in the technical support of our products.
After-sales service network

Domestic service network
Domestic market
5 agencies
14 liaison offices

Agencies
Beijing, Shanghai, Guangzhou, Wuhan, Jinan

Liaison offices
Dalian, Shenyang, Tianjin, Shijiazhuang, Zhengzhou, Chongqing, Xi’an, Hangzhou, Wuxi, Nanxun, Wujiang, Changsha, Shenzhen, Fuzhou, etc.

Overseas network
Overseas companies
Germany, Hong Kong
Overseas sales
Germany, England, Denmark, Scotland, Canada, Japan, Brazil, Chile, Singapore, Australia, India, Pakistan, Turkey, Saudi Arabia, South Korea, Hong Kong, Macao, Taiwan, etc.